Refund policy

Return & Exchange Policy

At Homvora, we carefully select our products to provide you with a smooth shopping experience. 🤎

Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos/videos of the product and your order details.

To be eligible:

Product must be unused and in its original condition.

Original packaging should be retained where possible.

Photos/videos showing the issue may be required.

Change of Mind / Personal Preference

Returns or exchanges are not accepted if you simply change your mind, do not like the product, or no longer require it.

Replacement

If the product is confirmed to be damaged, defective, or incorrect due to an error on our part, we will arrange a replacement, subject to product availability.

Refund

If a replacement is not available, we may offer a refund according to the circumstances of the order.

Return Shipping

If the return is approved because the product was damaged, defective, or incorrectly sent by us, Homvora will cover the applicable return shipping cost.